These steps shows how an account owner can set up a Profile Lock on their profile, requiring a PIN upon subsequent access.
Steps to setting up profile lock:
- Member (account owner) starts on Profile Gate
- Selects the primary profile on the account
- Uses the dropdown in the top-right corner to access Account Settings
- Finds their profile in the Profile Hub and expands the accordion
- Locates Profile Lock in the list of options and clicks “Change”
- Is prompted for Netflix account password and enters it.
- Ticks the box to require a PIN to access their profile, a PIN box appears
- Enters a PIN
- Ticks a box to also require the PIN to add new profiles to the account
- Presses the Submit button
- After saving, is navigated back to Account Settings
- Returns to Profile Gate, lock affordance is now on their profile
- Clicks their profile to access it
- Is prompted for their 4-digit PIN
- Enters PIN
- Is allowed access to profile
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